Archive for the ‘Customer Service’ Category

In Case Anyone Was Waiting on the Edge of Their Seats

dying to hear if UPS ever contacted me for an account after this? They did. Today. 3 weeks after I requested it. I, more or less politely, told them to piss off.

August 5, 2010   Posted in: Customer Service  No Comments

Spreading The Bad Customer Service Word

So when my mom got sick in London and never made it back for Adam’s birthday, she left a whole lotta stuff here. So I’ve boxed it up and tried to ship it UPS, who seemed to have the best rates. Except I got caught in a never ending loop of: – Oh, you can [...]

July 11, 2010   Posted in: Customer Service  One Comment

Oh For F’s Sake…

So, being responsible parents, when Adam was born Simon and I put certain financial strategies into place. One was to set up an ISA.  No problem, only an ISA can only accept a deposit of £250 or more at one time in the UK (no idea if this is true of the US).  My mom [...]

February 23, 2010   Posted in: Belfast, Customer Service  No Comments

No, Not A Bully

Just doing what needed to be done to get the customer service she should get from a large corporation. The world is changing. Big Corps better learn to change with it.

August 29, 2009   Posted in: Customer Service, daily  No Comments

Excellent, and Quick, Customer Service

So, when the OB said ‘come back in 2 weeks and then we’ll schedule a C-section for 10 days after that’ I went into panic mode a bit. Not about the baby nearly being here, but about being ready for the baby to nearly be here! I still did not have: The Amby Hammock Sheets [...]

May 22, 2009   Posted in: Baby, Customer Service, daily  No Comments

Shoe Shopping Was a Success!!

Got these and this.  Not the most sexy shoes I’ve ever bought, but they are comfy! The interesting part was that my feet have gone up a size.  I knew this could happen during pregnancy, but all my old shoes still fit, so I’m a bit perplexed! And today was a really good customer service [...]

March 28, 2009   Posted in: Customer Service, daily  2 Comments

*sigh* I Hate Being Stuck at Home, Waiting on a Delivery

So much for them being here first thing, since its now 11:30.  Its a dishwasher basket I ordered for the top rack of our dishwasher for nipples and sippy cup valves and the like.  I am really not impressed with City Link, by the way, if anyone in the UK is thinking about using them [...]

March 27, 2009   Posted in: Customer Service, daily  No Comments

Now, That Was Good Customer Service

So Simon and I purchased this fantastic hot chocolate mix from Tesco several weeks ago. It was Cadbury Bourneville. It was great because it was made with 100% dark chocolate and was unsweetened, so you could add as much or as little sugar as you wanted. Perfect for this diabetic. Well, like most things I [...]

January 13, 2009   Posted in: Customer Service, daily  One Comment

So, As I Mentioned

I was out shopping on Saturday.  And OMG the bad customer service… Item 1 – I popped into Carlton Cards to buy some wrap for some gifts we are giving at work.  I pick out what I need, go up to the counter, where there are two women putting up Halloween items.  I stand there.  [...]

October 6, 2008   Posted in: Customer Service, daily  No Comments

Well, I Wouldn’t Call it Bad Customer Service

But it sure is annoying. You see, we have several bookcases and a display case being delivered tomorrow by Argos.  Between 7am and 6pm.  So I called to see if I could get a smaller delivery window.  Say, 7 – 12 or something.  Nope, can’t be done.  They have no way of knowing what time [...]

April 3, 2008   Posted in: Belfast, Customer Service, New Flat, daily  No Comments